Solutions · Logistics

Logistics AI that handles the exception, not only the happy path

Benchmark decisions against network reality, operating constraints, and customer commitments.

Logistics performance depends on interacting constraints and constant exceptions. Teammately helps operators specify the cases, tradeoffs, and escalation decisions AI must handle correctly.

An impressionist warehouse with a cockatiel among crates and operations

Generic quality is not enough for consequential logistics behavior.

01

Correctness changes with context

The right behavior depends on shipment and service level, capacity and route state, cost and time tradeoffs, exceptions and downstream effects. Generic scoring misses those interactions.

02

The standard lives across specialist teams

Network planning, Dispatch operations, Exception management, Customer commitments each hold part of the judgment the system needs to behave well.

03

Real work is full of exceptions

A benchmark must represent edge cases, uncertainty, conflicting goals, and escalation—not only the most common logistics path.

Start where expert judgment materially changes the answer.

01

Planning copilots

Test recommendations across capacity, service, cost, and network constraints.

02

Exception agents

Benchmark diagnosis, option generation, escalation, and customer impact.

03

Dispatch assistance

Evaluate time-sensitive actions against local operating rules and live conditions.

04

Customer operations

Keep commitments and explanations consistent with operational truth.

Connect specialist judgment to the benchmark and the build.

01

Your experts define

  • Network planning
  • Dispatch operations
  • Exception management
  • Customer commitments
02

The benchmark covers

  • Shipment and service level
  • Capacity and route state
  • Cost and time tradeoffs
  • Exceptions and downstream effects
03

Your AI team receives

  • A deliberate coverage map
  • Explicit policies and binary rubrics
  • Targeted cases, variants, and exceptions
  • Inspectable evaluation and improvement evidence

Five product capabilities, applied to one domain standard.

01

Coverage Engineering

Design the combinations of shipment and service level, capacity and route state, cost and time tradeoffs, exceptions and downstream effects the benchmark must represent.

02

Correctness Elicitation

Turn judgment from network planning, dispatch operations, exception management, customer commitments into policies, applicability conditions, and binary rubrics.

03

Weave

Create targeted logistics cases, variants, artifacts, and worlds from the coverage plan.

04

Trialground

Run candidate models and agents in controlled environments and preserve the behavior-level evidence.

05

Coevolve

Explore parallel improvement directions and return newly discovered gaps to the right specialists.

A development team that can improve behavior without losing domain intent.

01

Coverage you can defend

Know which logistics conditions, exceptions, and risks the benchmark represents—and which it does not.

02

Judgment that scales

Reuse every specialist decision across policies, rubrics, evaluation, and future cases.

03

Evidence for every iteration

Compare model, prompt, harness, and agent changes against the same domain-grounded standard.

04

A controlled learning loop

Route unresolved questions and newly discovered gaps back to accountable experts.

Teammately supports evaluation of logistics decisions; authoritative planning, safety, and execution systems remain the source of operational control.

Build a benchmark around how your logistics experts actually judge quality.

Start with a consequential workflow and the specialists already accountable for it. Teammately turns their judgment into reusable development infrastructure.

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