Correctness changes with context
The right behavior depends on risk and customer context, policy and jurisdiction, evidence sufficiency, exceptions and escalation. Generic scoring misses those interactions.
Solutions · Insurance
Make underwriting, claims, and service judgment testable across real-world exceptions.
Insurance work turns on context: policy language, evidence quality, jurisdiction, customer circumstances, and exceptions. Teammately captures that judgment as reusable benchmark infrastructure.

The domain reality
The right behavior depends on risk and customer context, policy and jurisdiction, evidence sufficiency, exceptions and escalation. Generic scoring misses those interactions.
Underwriting appetite, Claims interpretation, Customer communication, Regulatory and conduct policy each hold part of the judgment the system needs to behave well.
A benchmark must represent edge cases, uncertainty, conflicting goals, and escalation—not only the most common insurance path.
Priority workflows
Evaluate evidence use, risk reasoning, appetite boundaries, and referral decisions.
Test policy interpretation, missing evidence, customer explanation, and escalation.
Benchmark accurate, empathetic communication across coverage and claims scenarios.
Apply specialist rubrics consistently while preserving the evidence behind every result.
Correctness blueprint
One connected workflow
Design the combinations of risk and customer context, policy and jurisdiction, evidence sufficiency, exceptions and escalation the benchmark must represent.
Turn judgment from underwriting appetite, claims interpretation, customer communication, regulatory and conduct policy into policies, applicability conditions, and binary rubrics.
Create targeted insurance cases, variants, artifacts, and worlds from the coverage plan.
Run candidate models and agents in controlled environments and preserve the behavior-level evidence.
Explore parallel improvement directions and return newly discovered gaps to the right specialists.
What good looks like
Know which insurance conditions, exceptions, and risks the benchmark represents—and which it does not.
Reuse every specialist decision across policies, rubrics, evaluation, and future cases.
Compare model, prompt, harness, and agent changes against the same domain-grounded standard.
Route unresolved questions and newly discovered gaps back to accountable experts.
Teammately helps teams test and improve insurance AI; accountable underwriting, claims, and regulatory decisions remain human-owned.
Start with a consequential workflow and the specialists already accountable for it. Teammately turns their judgment into reusable development infrastructure.