Solutions · Insurance

Insurance AI that respects context, evidence, and policy intent

Make underwriting, claims, and service judgment testable across real-world exceptions.

Insurance work turns on context: policy language, evidence quality, jurisdiction, customer circumstances, and exceptions. Teammately captures that judgment as reusable benchmark infrastructure.

An impressionist document review with a cockatiel beside the meeting

Generic quality is not enough for consequential insurance behavior.

01

Correctness changes with context

The right behavior depends on risk and customer context, policy and jurisdiction, evidence sufficiency, exceptions and escalation. Generic scoring misses those interactions.

02

The standard lives across specialist teams

Underwriting appetite, Claims interpretation, Customer communication, Regulatory and conduct policy each hold part of the judgment the system needs to behave well.

03

Real work is full of exceptions

A benchmark must represent edge cases, uncertainty, conflicting goals, and escalation—not only the most common insurance path.

Start where expert judgment materially changes the answer.

01

Underwriting copilots

Evaluate evidence use, risk reasoning, appetite boundaries, and referral decisions.

02

Claims assistants

Test policy interpretation, missing evidence, customer explanation, and escalation.

03

Service agents

Benchmark accurate, empathetic communication across coverage and claims scenarios.

04

Quality review

Apply specialist rubrics consistently while preserving the evidence behind every result.

Connect specialist judgment to the benchmark and the build.

01

Your experts define

  • Underwriting appetite
  • Claims interpretation
  • Customer communication
  • Regulatory and conduct policy
02

The benchmark covers

  • Risk and customer context
  • Policy and jurisdiction
  • Evidence sufficiency
  • Exceptions and escalation
03

Your AI team receives

  • A deliberate coverage map
  • Explicit policies and binary rubrics
  • Targeted cases, variants, and exceptions
  • Inspectable evaluation and improvement evidence

Five product capabilities, applied to one domain standard.

01

Coverage Engineering

Design the combinations of risk and customer context, policy and jurisdiction, evidence sufficiency, exceptions and escalation the benchmark must represent.

02

Correctness Elicitation

Turn judgment from underwriting appetite, claims interpretation, customer communication, regulatory and conduct policy into policies, applicability conditions, and binary rubrics.

03

Weave

Create targeted insurance cases, variants, artifacts, and worlds from the coverage plan.

04

Trialground

Run candidate models and agents in controlled environments and preserve the behavior-level evidence.

05

Coevolve

Explore parallel improvement directions and return newly discovered gaps to the right specialists.

A development team that can improve behavior without losing domain intent.

01

Coverage you can defend

Know which insurance conditions, exceptions, and risks the benchmark represents—and which it does not.

02

Judgment that scales

Reuse every specialist decision across policies, rubrics, evaluation, and future cases.

03

Evidence for every iteration

Compare model, prompt, harness, and agent changes against the same domain-grounded standard.

04

A controlled learning loop

Route unresolved questions and newly discovered gaps back to accountable experts.

Teammately helps teams test and improve insurance AI; accountable underwriting, claims, and regulatory decisions remain human-owned.

Build a benchmark around how your insurance experts actually judge quality.

Start with a consequential workflow and the specialists already accountable for it. Teammately turns their judgment into reusable development infrastructure.

Contact us