Terms & Conditions

A. Terms of Service

Summary: When you use Teammately, you are agreeing to these terms and our Privacy Policy, and promising to safeguard your account.

Please use our service appropriately and in accordance with all applicable laws, rules and regulations. Please do not use our service in a way that violates any laws, infringes on anyone’s rights, is offensive or interferes with our service or other’s enjoyment of our service.

1. Acceptance of Terms

Teammate Pte. Ltd. (“Teammately”) provides a hosted environment and community for coding, building, sharing, and deploying software and web servers through our websites and apps (the “Service”) for commercial use (the “Platform”). This includes all content posted and activities that occur under its user account and designated user accounts (“Users”).

By using the Service, you are entering into a binding agreement with Teammately (”Agreement”), and you agree to comply with these Terms of Service (“Terms”) and also agree to our Privacy Policy; if you do not agree, you must not use the Service.

2. Account Usage and Security

You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account.

3. Minimum Age

You must be an adult to use the Service. Our service is not intended for use by children.

If you are younger than 13 we will allow you to use the Service if you first provide us with your parent or guardian’s written consent. If you are a parent or legal guardian of a user under the age of 18, by allowing your child to use the Service, you are subject to these Terms and responsible for your child’s activity on the Service.

B. Acceptable Use

Summary: Teammately hosts a wide variety of AI projects from all over the world, and that hosting only works when our users are able to work together and not abuse the Service. Certain conduct and content are prohibited on Teammately. In addition, we set quotas and limits that you must follow.

1. Prohibited Conduct

While using the Service, you must not engage in any conduct that is abusive or violates applicable laws, regulations, or these Terms. Prohibited conduct includes:

Interfering with, disrupting, or creating an undue burden on the Service, including by sending excessive data or requests to the Service, artificially utilizing excessive container resources, or by copying projects to run or host the same code.
Abusive advertising, spamming, or commercial solicitation.
Phishing or impersonation, whether or not the target is a user of the Service.
Creating accounts with automation or registering accounts in bulk.
Conducting network attacks, whether against the Service or against any other party.
Scraping content, whether for training or extracting data for machine learning models, reverse-engineering any part of the Service, or for any other purpose.
Infringing the privacy of other users, including by harvesting personal information.
Using accounts to evade a ban or penalty from Teammately.

2. Prohibited Content

You are solely responsible for the content you create, submit, and share on the Service.

The prohibited content is subject to the laws of the user's located country. Any content that is prohibited by law is also prohibited on Teammately.

3. Quotas and Limits

Teammately may establish usage quotas and limits that govern your usage of the platform, including but not limited to computing resources, storage, and data transfer. You agree to follow these quotas and limits as they are defined by Teammately.

4. Restriction on Customer

Customer will not: (i) resell or license the Platform to third parties; (ii) interfere with the integrity or performance of the Platform; (iii) use the Platform to store or transmit abusive, infringing, libelous, defamatory, or otherwise unlawful or tortious material, or to store or transmit material in violation of third-party privacy rights; or (iv) use the Platform to store code, files, scripts, agents or programs intended to harm, including but not limited to malware or phishing. Customer will respond promptly to any reasonable request by Teammately in the event of any actual or anticipated breach of the above.

5. Privacy

By default, content created in or submitted to a Customer’s account and User accounts (“Customer Content”) is private to Customer and its Users and not made available to the public. Teammately and Customer will comply with applicable data protection laws. Personal information provided by Customer in connection with the Platform is subject to Teammately’s Privacy Policy which is incorporated by reference.

6. Reassignment of User Accounts

Customer may reassign an account to a new User only after ninety (90) days from the last assignment of that account, unless the reassignment is due to (a) permanent hardware failure or loss; (b) termination of the User’s employment or contract; or (c) temporary reallocation to cover a User’s absence. When Customer reassigns an account or account access from one User to another, Customer agrees to prevent the former User’s access to the account.

7. Purchasing Additional User Accounts and Fees

Customer may purchase additional User accounts by submitting a request through the Platform. If Customer purchases additional User accounts, Customer must pay the then-currently applicable fees. Upon renewal of Customer’s account for another subscription term, Teammately will invoice for all User accounts on an annual basis unless otherwise specified.

C. Content on Teammately

Summary: You affirm you own the rights to the content you and AI created on Teammately. You give us permission to host your content, make your content available to others, and to use it to improve our Service. Other content on Teammately comes from various sources and is provided for you to use at your own risk and subject to limitations.

1. Your Content and Ownership

When you submit content to the Service, you affirm that you hold all of the rights to the content or have obtained all necessary permissions and rights from the owner to share it on the Service. Except as provided in these terms, you retain any and all of your rights to any content you submit, post, or display on or through the Service, and you are responsible for protecting those rights.

To provide the Service, you grant Teammately the right to copy, display, distribute, perform, reformat, and modify your content as necessary, and the right to sublicense such rights to any third party provider for the Service.

2. Third Party Content

Content on the Service originates from various sources and is made accessible for your use on the Service only. You acknowledge that your access and use of this content is at your own risk. You are not authorized to use such content outside of the Service, nor to download third party content from the Service.

3. Teammately Ownership

Teammately owns and retains all right, title, and interest in and to the Service and related software/application, all improvements, enhancements or modifications thereto, and all intellectual property rights associated with the foregoing. Except for the limited access rights expressly granted to you in these Terms, you obtain no rights to the Services or intellectual property rights by implication, estoppel, or otherwise. You must not use the trademarks, trade dress, or other intellectual property of Teammately without our prior written consent.

4. Data Protection and Privacy

Your privacy is important to us. As explained in our Privacy Policy, which is part of this Terms, we want to inform you that we collect, use, and share your personal information and usage data to provide and improve the Service, communicate with you, and for security purposes. We comply with applicable privacy laws, including GDPR and CCPA, in our handling of personal data. By using the Service, you consent to such processing and you warrant that all data provided by you is accurate.

5. Copyright Violations

Teamamtely takes copyright infringement seriously. If you believe that your copyright has been violated on the platform, please promptly notify us of the infringement following the procedure established under the Digital Millennium Copyright Act (DMCA).

6. Feedback

Feedback by Customer may be used by Teammately for any purpose without obligation of any kind.

7. Usage Data

Teammately may collect Usage Data (as defined below) and use it to operate, improve, and support the Platform and for other lawful business purposes, including benchmarking, reports, and product development. Teammately will not disclose Usage Data externally unless it is (a) de-identified so that it does not identify Customer or its Users, and (b) aggregated with data across other customers. “Usage Data” means technical logs, data, and learnings about Customer’s use of and interactions with the Platform, but excluding Customer Content.

D. AI terms

1. Definitions

a. “AI Features” means any part of the Platform that generates, suggests, or corrects code or other Output Content, but not including any Third Party Services.

b. “Output Content” means outputs generated or suggested by the AI Features in response to Customer Content.

c. “Customer Content” includes any content submitted to the Platform by Customer or its User, and any prompts and other inputs used to generate Output Content.

2. No Training on Customer Content

Teammately will not use Customer Content or Output Content to train, retrain, or improve the AI Features, unless Customer Content is published publicly on the Platform. If requested by Customer, Customer Content may be used for tuning AI Features, but such tuning will only be for Customer’s sole use during the term of this Agreement.

3. Ownership of Output Content

Output Content is deemed to become Customer Content when adopted by Customer or User. Teammately hereby assigns to Customer its right, title and interest (if any) in and to such content, and affirms that intellectual property and other rights in such content are held by Customer pursuant to these terms. Customer acknowledges that Outputs provided to Customer may be similar or identical to Outputs independently provided to others.

4. Limited Indemnity for Third-Party Claims

Teammately will defend Customer against third-party copyright claims brought in a court of competent jurisdiction arising from Customer’s use or distribution of Output Content, if all the following additional conditions are met:

Customer must not have disabled, evaded, disrupted, or interfered with any content filters, restrictions, or other safety systems that are part of the AI Features.
Customer must not have modified, used, or distributed the Output Content in a manner that it knows, or should know, is likely to infringe or misappropriate any proprietary right of a third party.
Output Content is generated by an AI Feature solely provided by Teammately and not a Third Party Service (e.g., Google, OpenAI, etc.)
Customer must have sufficient rights over all Customer Content used to generate the Output Content that is the subject of the claim.
The claim does not allege that the Output Content, as used in commerce or the course of trade, violates a third party’s patent, trade secret, trademark, or related rights.
Customer must provide Teammately with prompt notice of the claim and allow Teammately the exclusive right to control the claim’s investigation, defense, and settlement.
Customer will provide reasonable cooperation in the investigation, defense and settlement of the claim, and may participate in the claim with its own counsel at its own expense.

E. Confidentiality

1. Definitions

“Confidential Information” means information provided to the receiving party (“Receiving Party”) that is designated by the disclosing party (“Disclosing Party”) as “confidential” or “proprietary” or that a reasonable person would understand to be confidential given the nature of the information and the circumstances of the disclosure. Confidential Information does not include information that: (a) is or becomes generally known to the public through no fault of the Receiving Party; (b) is in the Receiving Party’s possession prior to receipt from the Disclosing Party; (c) is acquired by the Receiving Party from a third party without breach of a confidentiality obligation; or (d) is independently developed by Receiving Party without reference to the Disclosing Party’s Confidential Information.

2. Confidentiality Obligations

Receiving Party will use Confidential Information solely as contemplated by this Agreement and will disclose such information on a need-to-know basis only to its employees, agents, vendors, and contractors who are bound by obligations of confidentiality at least as strict as those contained in this Section. Receiving Party will use reasonable care to protect Disclosing Party’s Confidential Information and to prevent unauthorized disclosure of Confidential Information. Confidential Information is and will remain the exclusive property of the Disclosing Party. Subject to the terms and conditions of this Agreement, Receiving Party will, upon written request, destroy all copies of the Disclosing Party’s Confidential Information that are in its possession or control.

3. Mandated Disclosures

The foregoing disclosures will not restrict a Party from disclosing Confidential Information of the other Party pursuant to the order or requirement of a court, administrative agency, or other governmental agency; the Party required to make such disclosure provides reasonable notice of such requirement to the other Party to allow the other Party to contest such order or requirement, unless such Party is prevented from doing so by force of law. In such cases, Receiving Party will provide full cooperation and assistance to Disclosing Party in seeking to obtain such protection, at Disclosing Party’s expense.

4. Duration

These confidentiality obligations apply (1) for Customer Content, until it is deleted from the Platform; and (2) for all other Confidential Information, for a period of five years after a party receives the Confidential Information.

F. Purchases

Summary: You are responsible to pay for any purchases, recurring subscription fees, and usage fees that you incur on the Service. We reserve the right to refuse or cancel purchases in cases of error or fraud.

1. Subscription Services

You may acquire subscription services from Teammately to add additional features to your account. Your subscription will automatically be rebilled at the end of your subscription term at the then-currently applicable rates. Prices are subject to change at the end of a subscription term.

2. Pricing and Usage Fees

For details of current pricing, consult our pricing page, which may be updated from time to time.

You may incur additional usage fees if you exceed the limits associated with your account or current plan. You are responsible for the payment of these fees, and which may be automatically billed to your credit card or payment method associated with your account. Your account may be limited or terminated if not paid.

G. Pricing, Fees, Payment, and Taxes

1. Pricing

Teammately’s current pricing is available on our pricing page.

2. Fees

Customer agrees to pay all applicable fees in full and in advance. Amounts paid are non-refundable. All Fees must be paid in U.S. dollars and Customer will be responsible for any foreign transaction fees or similar charges imposed by the provider of Customer’s Payment Method.

If billed based on usage, Teammately will invoice according to the billing model described in its product documentation. Customer may incur additional usage fees when exceeding the limits associated with Customer’s account or current plan. Customer is responsible for the payment of these fees, and which will be automatically billed to the credit card or payment method associated with Customer’s account. Customer’s account will be limited or terminated if not paid.

3. Payment

If a Payment Method is not successfully charged (e.g., insufficient funds, card expiration), Customer authorizes Teammately to continue attempting the charge or to invoice Customer directly, and Customer remains responsible for all uncollected Fees.

4. Taxes

Customer is solely responsible for all taxes, fees, duties and governmental assessments that are imposed or become due in connection with this Agreement. Customer will ensure that any taxes withheld are minimized to the extent possible under applicable law.

H. Term, Termination, Suspension, Data Migration

1. Term

This Agreement is effective until expiration of the subscription period or terminated by a party as described below. Thereafter, this Agreement shall automatically renew for successive periods, unless terminated by a party as described below.

2. Termination without Cause

Either party may terminate this Agreement without cause Access will continue for the duration of the subscription term, subject to the terms of this Agreement.

3. Termination for Cause

Without limiting other remedies, either party may terminate this Agreement for material breach immediately if the other party fails to cure a curable breach within a ten-day notice period.

4. Survival

All provisions of this Agreement which by their nature should survive termination will survive termination, including, without limitation, ownership provisions, confidentiality, warranty disclaimers, indemnity, and limitations of liability.

5. Suspension

In the event of any activity by Customer or Users that has (or in Teammately’s reasonable assessment is likely to have) an adverse effect on the operation of the Platform, Teammately may temporarily suspend access to the Platform. This right includes removal or disablement of Customer Content and accounts. In such event, Teammately will make reasonable attempts to notify Customer as soon as possible and will work with Customer in good faith to remedy the cause of the adverse impact.

I. Notices, Changes, and Termination

Summary: We may make changes to these terms and conditions at any time. If you provide an email address into our Mailing list?, we may use it to contact you with service announcements. Your account may be terminated at our sole discretion.

1. Modification of Terms and Conditions

Teammately reserves the right in its sole discretion to modify or replace these terms and conditions at any time by updating these Terms. It is your responsibility to regularly review the terms to ensure that you are aware of any changes or updates. Continued use of the Service after any modifications implies your acceptance of the new terms.

2. Service Announcements

You consent to receiving Service announcements and updates from Teammately via email These announcements may include information about new features, changes, pricing updates, or important updates regarding your account. If your email address is not valid, any notices sent to that address will nevertheless be considered to have been sent and received.

3. Account Termination

Upon termination, your right to use the Service will cease immediately. If you wish to delete your account, you can request deletion by emailing [[email protected]]. Upon account deletion, we will delete your stored data in accordance with our data retention policy and applicable law.

Teammately holds, in its sole discretion, the right to suspend or terminate your account. This may occur for various reasons, including but not limited to violations of these Terms, prohibited conduct, inactivity, or any other actions that Teammately deems as detrimental to the platform or its users. In such cases, Teammately will not refund fees that you have already paid.

4. Survival

All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

5. Deprecation of Service Features

Teammately reserves the right to modify, deprecate, or remove features of the Service at any time and for any reason; Teammately will not refund any fees paid.

J. Limitations and Disclaimers

Summary: The Service may contain errors, inaccuracies, or omissions, which we may correct at any time. As you use the Service at your own risk, we do not accept responsibility for loss or damage. You agree to indemnify us for any loss we suffer from your use of the Service.

1. Content Accuracy

The Service may contain errors, inaccuracies, or omissions in the content provided. The prompts, RAG, and other AI architectures generated, suggested, or selected by our AI system, as well as the statements made by AI Agents, may contain errors and may be incomplete. We reserve the right to correct such errors, inaccuracies, or omissions at any time to improve the quality of the platform, but accept no responsibility or liability for the accuracy of content on the Service.

2. Use at Your Own Risk

Your use of Teammately is entirely at your own risk. Teammately disclaims any responsibility for any loss or damage that may result from your use of the platform including AI generated Product. You acknowledge that you are using Teammately with the understanding that it comes with inherent risks.

3. Disclaimer of Warranties

Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. To the fullest extent permitted by law, the Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

Teammately its subsidiaries, affiliates, and its licensors do not warrant that (a) the Service will function uninterrupted, be error-free, secure or available at any particular time or location; (b) any errors or defects will be corrected; (c) the Service is free of viruses or other harmful components; (d) the results of using the Service will meet your requirements; or (e) that the Service and/or any content made available through the Service will be accurate or complete.

4. Limitation of Liability

To the maximum extent permitted by law, Teammately will not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the Service; (b) any conduct or content of any third party on the Service; (c) any content obtained from the Service; and (d) unauthorized access, use, or alteration of your transmissions or content.

Teammately assumes no liability or responsibility for any errors, mistakes or inaccuracies of content, any personal injury or property damage, of any nature whatsoever, resulting from your access to and use of the Service, any unauthorized access to or use of our Service, any interruption or cessation of transmission to or from the Service, any bugs, viruses, malicious software, or the like which may be transmitted to or through our Service by any third party and/or any errors or omissions in any content or for any loss or damage of any kind incurred as a result of the use of the Service and/or any content posted, emailed, transmitted or otherwise made available via the Service.

Teammately has no control over, and to the fullest extent permitted by law, assumes no responsibility for the content, privacy policies, or practices of any third-party web sites or services. We do not warrant the offerings of any of these entities/individuals or their websites. You acknowledge and agree that Teammately cannot and will not review, censor, endorse, or edit the content of any third-party site, services, or advertisements.

5. Indemnification

You are responsible for any claims against Teammately regarding your use of the Service. By using the Service, you agree to indemnify and hold Teammately harmless from any loss or damage incurred by Teammately as a result of your use of the platform. This includes but is not limited to legal costs and expenses related to any actions, claims, or disputes arising from your use of the Service.

K. Warranties and Disclaimers

1. Mutual Warranties

Each party represents and warrants that it has validly accepted or entered into this Agreement and has the legal power to do so.

2. Limited Warranty

The Platform is provided “as is” and “as available.” Teammately warrants to Customer that during the applicable subscription term the Platform will perform materially in accordance with the Teammately documentation.

3. Exceptions and Disclaimers

Except for the limited warranties above and subject to applicable law, Teammately provides no other warranties. Teammately disclaims any other express, implied or statutory warranties, including warranties of quality, title, availability, non-interruption, non-infringement, merchantability, and fitness for a particular purpose.

L. Third Party Claims

1. General Obligations

The parties will defend each other against third party claims described in this section and will pay the amount of any resulting adverse final judgment or approved settlement, but only if the defending party is promptly notified in writing of the claim and has the right to control the defense and any settlement. The party being defended must provide the defending party with all requested assistance, information, and authority. The defending party will then reimburse the other party for reasonable out-of-pocket expenses it incurs in providing such assistance. This section describes the parties’ sole remedies and entire liability for such claims, subject to the Limitation of Liability and AI Terms sections.

2. Defense by Teammately

Teammately will defend Customer against any third-party claim that the Platform used within the scope of this Agreement (unmodified as provided by Teammately and not combined with anything else), misappropriated a trade secret or directly infringes a patent, copyright, trademark, or other proprietary right of a third party. If Teammately is unable to resolve a claim of misappropriation or infringement, it may, at its option, either (a) modify or replace the Platform with a functional equivalent or (b) terminate Customer’s access. Teammately will not be liable for any claims or damages due to Customer’s continued use of the Platform after being notified to stop due to a third-party claim.

3. Defense by Customer

Customer will defend Teammately against any third-party claim that: (a) any Customer Content misappropriated a trade secret or directly infringes a patent, copyright, trademark, or other proprietary right of a third party or (b) Customer’s use of the Platform, alone or in combination with anything else, violates applicable law or harms a third party.

M. Limitation of Liability

1. Teammately’s Maximum Liability

The maximum, aggregate liability of Teammately under this Agreement is limited to direct damages finally awarded in an amount not to exceed the amount that Customer paid for the Platform during the twelve months before the incident.

2. Exclusions

In no event will either party be liable for indirect, incidental, special, punitive, or consequential damages, or loss of use, loss of profits, or interruption of business however caused or on any theory of liability.

3. Nature of Claims

The limitations and exclusions in this section apply regardless of the form of action, whether in contract, tort (including negligence), strict liability, or otherwise and will survive and apply even if any limited remedy in this Agreement fails of its essential purpose.

N. Support, Beta Features, Additional Services

1. Support

Teammately will provide standard technical Support at no additional charge. Standard Support is provided through email communication, and Support requests must be initiated by a user.

2. Beta Features

Teammately may offer optional beta features for use by Customers, the use of which is permitted only for Customer’s internal evaluation during the period designated by Teammately. Either party may terminate Customer’s use thereof at any time for any reason. Beta features may be inoperable, incomplete, or include features never released. Teammately provides no warranty or indemnity for beta features, which are provided “as is” and “as available.”

O. Export, Anti-Bribery Compliance, Copyright

1. Export Compliance

The Platform may be subject to export laws and regulations of Singapore and other jurisdictions.

2. Copyright Compliance and DMCA

To submit claims for copyright infringement and takedown requests, please contact us via email at [[email protected]].

P. General Terms

1. Notices

Any legal notices sent by Customer to Teammately relating to this Agreement must be delivered in English and in writing by: email to [[email protected]]. All other notices provided by Customer to Teammately under this Agreement must be delivered in English and in writing by electronic mail to [[email protected]]. Notices to Customer will be sent to the individual at the address Customer identifies on its account as its contact. Customer must ensure its contact information is current. Teammately may send notices and other information to Customer by email or other electronic form.

2. Feedback and Suggestions

Any feedback, comments, ideas, improvements, or suggestions (collectively, “Suggestions”) provided by you to Teammately with respect to the Service will remain the sole and exclusive property of Teammately. Teammately will be free to use, copy, modify, publish, or redistribute the Suggestions for any purpose and in any way without any credit or any compensation to you.

3. Jurisdiction

These Terms are governed by the laws of Singapore. Any disputes under this agreement will be resolved in Singapore International Arbitration Centre. You hereby expressly agree to submit to the exclusive personal jurisdiction of this jurisdiction for the purpose of resolving any dispute relating to this agreement.

4. Entire Agreement

These Terms are the parties’ entire agreement regarding its subject matter and supersede any prior or contemporaneous agreements regarding its subject matter.

5. Publicity

Subject to Customer’s marketing guidelines, Customer grants Teammately a non-exclusive, worldwide, royalty-free right to include Customer’s name and logo in any customer listing on Teammately’s website and marketing presentations. Customer may terminate the foregoing license at any time following the termination of this Agreement, or by providing Teammately thirty days written notice, upon which Teammately will promptly remove Customer’s name and logo.

6. Severability

If any provision of this Agreement is found by a court of competent jurisdiction to be illegal, invalid, or unenforceable, the parties will modify or reform the Agreement to give as much effect as possible to that provision. Any provision that cannot be modified or reformed in this way will be deemed deleted and the remaining provisions will continue in full force and effect.

7. Assignment of Rights

Teammately may assign this Agreement at its sole discretion. Customer may not assign this Agreement in whole or in part without Teammately’s prior consent, which shall not be unreasonably withheld; provided that Customer may assign this Agreement to a successor in interest in the event of a sale or merger, with written notification. Subject to the terms of this Section, this Agreement will be binding upon the parties hereto and any authorized assigns.

8. Force Majeure

Any delay in the performance of any duties or obligations of either party (except the payment of money owed) will not be considered a breach of this Agreement if the delay is caused by a labor dispute, shortage of materials, fire, earthquake, flood, pandemics, or other acts of God, or any other event beyond the control of such party, provided that such party uses reasonable efforts, under the circumstances, to notify the other party of the cause of the delay and to resume performance as soon as possible.

9. Independent Contractors

The relationship of the parties is that of independent contractors, neither party is an agent or partner of the other. Neither party will have, and will not represent to any party that it has, any authority to act on behalf of or bind the other party.

10. No Waiver

The failure or delay of a party at any time to require performance of any term or condition of this Agreement will not affect such party’s right to enforce such term or condition, or any other provision of this Agreement, at a later time. Each waiver will only be effective if in writing and signed by both parties.

11. Agreement Revisions

Teammately may make modifications to this Agreement by providing ten days’ prior notice by email to the address associated with Customer’s account via the Platform. The modifications to this Agreement will be considered agreed to by the Customer and will apply thereafter.

12. Contact

If you have any questions about these Terms, please contact [[email protected]].