---
id: workflow.troubleshooting.imports-and-mapping
title: Case imports and input mapping
summary: Uploaded Cases or external results do not match the selected input architecture or Case identities.
kind: error
product_area: troubleshooting
status: stable
updated: 2026-11-11
canonical: /docs/troubleshooting/imports-and-mapping
---

# Case imports and input mapping

## Symptom

Uploaded Cases or external results do not match the selected input architecture or Case identities.

## Likely causes

| What you observe | Focused guide |
| --- | --- |
| Case fields or material mappings are rejected | [Case upload troubleshooting](/docs/troubleshooting/dataset-upload) |
| External responses do not join the immutable Case manifest | [Output mapping troubleshooting](/docs/troubleshooting/output-mapping) |
| Expected behavior is absent from the recorded Run | [Missing Outputs](/docs/troubleshooting/missing-outputs) |

## Fix

Check the Project Input Schema for Case imports and the selected Benchmark Version manifest for output imports. Preserve issued Case IDs. Repair the source rows or mapping through the owning upload workflow.

Follow the focused guide for the actual state you observe; keep accepted records and explicit human decisions intact.

## Prevention

Preserve exact object and version identities, review the relevant source context, and inspect the accepted state before comparing outcomes.

## Related task pages

{% related-card-grid title="Return to the workflow" %}
- [Complete your first alignment loop](/docs/quickstart)
{% /related-card-grid %}

## Related reference pages

{% related-card-grid title="Diagnose the observed state" %}
- [Case upload troubleshooting](/docs/troubleshooting/dataset-upload)
- [Output mapping troubleshooting](/docs/troubleshooting/output-mapping)
- [Missing Outputs](/docs/troubleshooting/missing-outputs)
{% /related-card-grid %}