---
id: workflow.troubleshooting.access-and-connections
title: Project access and connection problems
summary: You cannot open a Project, contribution, source, or connected workflow.
kind: error
product_area: troubleshooting
status: stable
updated: 2026-11-11
canonical: /docs/troubleshooting/access-and-connections
---

# Project access and connection problems

## Symptom

You cannot open a Project, contribution, source, or connected workflow.

## Likely causes

| What you observe | Focused guide |
| --- | --- |
| The workspace reports an IP access restriction | [IP access restriction](/docs/troubleshooting/authentication) |
| The object or operation is unavailable to your account | [Permissions troubleshooting](/docs/troubleshooting/permissions) |
| An intake connection or captured batch needs diagnosis | [Fieldloop Intake and Processing](/docs/troubleshooting/fieldloop) |

## Fix

Confirm the workspace, Project, signed-in identity, and actual restriction shown. Inspect grants and connection state through their existing administration surfaces. Preserve the difference between a workspace network restriction, missing Project access, and a provider connection problem.

Follow the focused guide for the actual state you observe; keep accepted records and explicit human decisions intact.

## Prevention

Preserve exact object and version identities, review the relevant source context, and inspect the accepted state before comparing outcomes.

## Related task pages

{% related-card-grid title="Return to the workflow" %}
- [Complete your first alignment loop](/docs/quickstart)
{% /related-card-grid %}

## Related reference pages

{% related-card-grid title="Diagnose the observed state" %}
- [IP access restriction](/docs/troubleshooting/authentication)
- [Permissions troubleshooting](/docs/troubleshooting/permissions)
- [Fieldloop Intake and Processing](/docs/troubleshooting/fieldloop)
{% /related-card-grid %}