{"query":"Troubleshooting","corpusVersion":"local","generatedAt":"2026-09-13T04:40:05.238Z","results":[{"blockId":"troubleshooting.overview#troubleshooting","pageId":"troubleshooting.overview","title":"Troubleshooting","pageTitle":"Troubleshooting","url":"https://teammately.ai/docs/troubleshooting.md","humanUrl":"https://teammately.ai/docs/troubleshooting#troubleshooting","markdownUrl":"https://teammately.ai/docs/troubleshooting.md","sectionId":"troubleshooting","kind":"concept","productArea":"troubleshooting","score":236.6799432107984,"reasons":["search_match","title_match","display_title_match","term_match"],"markdown":"# Troubleshooting\n\nUse Troubleshooting when the correctness loop produces a confusing state: cases will not import, outputs are missing, reviewers cannot proceed, policies apply too broadly, coverage is unbalanced, or a benchmark result changes for reasons the team cannot yet explain."},{"blockId":"troubleshooting.overview#related-troubleshooting-pages","pageId":"troubleshooting.overview","title":"Related troubleshooting pages","pageTitle":"Troubleshooting","url":"https://teammately.ai/docs/troubleshooting.md","humanUrl":"https://teammately.ai/docs/troubleshooting#related-troubleshooting-pages","markdownUrl":"https://teammately.ai/docs/troubleshooting.md","sectionId":"related-troubleshooting-pages","kind":"concept","productArea":"troubleshooting","score":234.3146773544934,"reasons":["search_match","title_match","display_title_match","page_title_match","term_match"],"markdown":"## Related troubleshooting pages\n\n{% related-card-grid title=\"Related troubleshooting pages\" %}\n- [Access troubleshooting](/docs/troubleshooting/authentication)\n- [Benchmark run troubleshooting](/docs/troubleshooting/benchmark-runs)\n- [Case upload troubleshooting](/docs/troubleshooting/dataset-upload)\n- [Permissions troubleshooting](/docs/troubleshooting/permissions)\n- [Benchmark Results Changed Unexpectedly](/docs/troubleshooting/benchmark-results-changed-unexpectedly)\n{% /related-card-grid %}\n\n{% example-demo title=\"Unexpected benchmark change\" %}\nA score changes after a Dataset refresh even though the saved Harness Version is unchanged. The team confirms that the second Run used a new Benchmark Version with additional boundary Cases. It treats the result as evidence under an expanded benchmark, not as a candidate regression, and compares Case-level Rubric outcomes within each named boundary.\n{% /example-demo %}"},{"blockId":"troubleshooting.permissions#permissions-troubleshooting","pageId":"troubleshooting.permissions","title":"Permissions troubleshooting","pageTitle":"Permissions troubleshooting","url":"https://teammately.ai/docs/troubleshooting/permissions.md","humanUrl":"https://teammately.ai/docs/troubleshooting/permissions#permissions-troubleshooting","markdownUrl":"https://teammately.ai/docs/troubleshooting/permissions.md","sectionId":"permissions-troubleshooting","kind":"error","productArea":"troubleshooting","score":216.6418905409059,"reasons":["search_match","title_match","display_title_match","term_match"],"markdown":"# Permissions troubleshooting\n\nUse this when project role, reviewer assignment, or approval ownership prevents someone from completing the intended work."},{"blockId":"troubleshooting.benchmark-runs#benchmark-run-troubleshooting","pageId":"troubleshooting.benchmark-runs","title":"Benchmark run troubleshooting","pageTitle":"Benchmark run troubleshooting","url":"https://teammately.ai/docs/troubleshooting/benchmark-runs.md","humanUrl":"https://teammately.ai/docs/troubleshooting/benchmark-runs#benchmark-run-troubleshooting","markdownUrl":"https://teammately.ai/docs/troubleshooting/benchmark-runs.md","sectionId":"benchmark-run-troubleshooting","kind":"error","productArea":"troubleshooting","score":206.42201072904632,"reasons":["search_match","title_match","display_title_match","term_match"],"markdown":"# Benchmark run troubleshooting"},{"blockId":"troubleshooting.dataset-upload#case-upload-troubleshooting","pageId":"troubleshooting.dataset-upload","title":"Case upload troubleshooting","pageTitle":"Case upload troubleshooting","url":"https://teammately.ai/docs/troubleshooting/dataset-upload.md","humanUrl":"https://teammately.ai/docs/troubleshooting/dataset-upload#case-upload-troubleshooting","markdownUrl":"https://teammately.ai/docs/troubleshooting/dataset-upload.md","sectionId":"case-upload-troubleshooting","kind":"error","productArea":"troubleshooting","score":206.42201072904632,"reasons":["search_match","title_match","display_title_match","term_match"],"markdown":"# Case upload troubleshooting"},{"blockId":"troubleshooting.output-mapping#output-mapping-troubleshooting","pageId":"troubleshooting.output-mapping","title":"Output mapping troubleshooting","pageTitle":"Output mapping troubleshooting","url":"https://teammately.ai/docs/troubleshooting/output-mapping.md","humanUrl":"https://teammately.ai/docs/troubleshooting/output-mapping#output-mapping-troubleshooting","markdownUrl":"https://teammately.ai/docs/troubleshooting/output-mapping.md","sectionId":"output-mapping-troubleshooting","kind":"error","productArea":"troubleshooting","score":205.21343907162938,"reasons":["search_match","title_match","display_title_match","term_match"],"markdown":"# Output mapping troubleshooting\n\nUse this when externally produced responses exist but the mapping preview cannot join them cleanly to the Cases in the selected Benchmark Version."},{"blockId":"quickstart.product#related-troubleshooting-pages","pageId":"quickstart.product","title":"Related troubleshooting pages","pageTitle":"Product quickstart","url":"https://teammately.ai/docs/quickstart.md","humanUrl":"https://teammately.ai/docs/quickstart#related-troubleshooting-pages","markdownUrl":"https://teammately.ai/docs/quickstart.md","sectionId":"related-troubleshooting-pages","kind":"quickstart","productArea":"introduction","score":174.08624467506553,"reasons":["search_match","title_match","display_title_match","term_match"],"markdown":"## Related troubleshooting pages\n\n{% related-card-grid title=\"Related troubleshooting pages\" %}\n- [Dataset upload](/docs/troubleshooting/dataset-upload)\n- [Unclear cases](/docs/troubleshooting/unclear-cases)\n- [Benchmark results changed unexpectedly](/docs/troubleshooting/benchmark-results-changed-unexpectedly)\n{% /related-card-grid %}"},{"blockId":"troubleshooting.dimension-classification#dimension-classification-troubleshooting","pageId":"troubleshooting.dimension-classification","title":"Dimension classification troubleshooting","pageTitle":"Dimension classification troubleshooting","url":"https://teammately.ai/docs/troubleshooting/dimension-classification.md","humanUrl":"https://teammately.ai/docs/troubleshooting/dimension-classification#dimension-classification-troubleshooting","markdownUrl":"https://teammately.ai/docs/troubleshooting/dimension-classification.md","sectionId":"dimension-classification-troubleshooting","kind":"error","productArea":"troubleshooting","score":172.11477728587985,"reasons":["search_match","title_match","display_title_match","term_match"],"markdown":"# Dimension classification troubleshooting"}]}