{"query":"Permissions troubleshooting","corpusVersion":"local","generatedAt":"2026-09-13T04:40:46.536Z","results":[{"blockId":"troubleshooting.permissions#permissions-troubleshooting","pageId":"troubleshooting.permissions","title":"Permissions troubleshooting","pageTitle":"Permissions troubleshooting","url":"https://teammately.ai/docs/troubleshooting/permissions.md","humanUrl":"https://teammately.ai/docs/troubleshooting/permissions#permissions-troubleshooting","markdownUrl":"https://teammately.ai/docs/troubleshooting/permissions.md","sectionId":"permissions-troubleshooting","kind":"error","productArea":"troubleshooting","score":934.8182029539786,"reasons":["search_match","title_match","display_title_match","term_match"],"markdown":"# Permissions troubleshooting\n\nUse this when project role, reviewer assignment, or approval ownership prevents someone from completing the intended work."},{"blockId":"troubleshooting.overview#related-troubleshooting-pages","pageId":"troubleshooting.overview","title":"Related troubleshooting pages","pageTitle":"Troubleshooting","url":"https://teammately.ai/docs/troubleshooting.md","humanUrl":"https://teammately.ai/docs/troubleshooting#related-troubleshooting-pages","markdownUrl":"https://teammately.ai/docs/troubleshooting.md","sectionId":"related-troubleshooting-pages","kind":"concept","productArea":"troubleshooting","score":373.8294735835526,"reasons":["search_match","term_match"],"markdown":"## Related troubleshooting pages\n\n{% related-card-grid title=\"Related troubleshooting pages\" %}\n- [Access troubleshooting](/docs/troubleshooting/authentication)\n- [Benchmark run troubleshooting](/docs/troubleshooting/benchmark-runs)\n- [Case upload troubleshooting](/docs/troubleshooting/dataset-upload)\n- [Permissions troubleshooting](/docs/troubleshooting/permissions)\n- [Benchmark Results Changed Unexpectedly](/docs/troubleshooting/benchmark-results-changed-unexpectedly)\n{% /related-card-grid %}\n\n{% example-demo title=\"Unexpected benchmark change\" %}\nA score changes after a Dataset refresh even though the saved Harness Version is unchanged. The team confirms that the second Run used a new Benchmark Version with additional boundary Cases. It treats the result as evidence under an expanded benchmark, not as a candidate regression, and compares Case-level Rubric outcomes within each named boundary.\n{% /example-demo %}"},{"blockId":"troubleshooting.permissions#related-reference-pages","pageId":"troubleshooting.permissions","title":"Related reference pages","pageTitle":"Permissions troubleshooting","url":"https://teammately.ai/docs/troubleshooting/permissions.md","humanUrl":"https://teammately.ai/docs/troubleshooting/permissions#related-reference-pages","markdownUrl":"https://teammately.ai/docs/troubleshooting/permissions.md","sectionId":"related-reference-pages","kind":"error","productArea":"troubleshooting","score":301.06159557739824,"reasons":["search_match","page_title_match","term_match"],"markdown":"## Related reference pages\n\n{% related-card-grid title=\"Related reference pages\" %}\n- [Permissions](/docs/reference/permissions)\n- [Roles and permissions](/docs/governance/roles-and-permissions)\n- [Expert Contributions](/docs/expert-contributions)\n{% /related-card-grid %}"},{"blockId":"troubleshooting.permissions#source-confidence","pageId":"troubleshooting.permissions","title":"Source confidence","pageTitle":"Permissions troubleshooting","url":"https://teammately.ai/docs/troubleshooting/permissions.md","humanUrl":"https://teammately.ai/docs/troubleshooting/permissions#source-confidence","markdownUrl":"https://teammately.ai/docs/troubleshooting/permissions.md","sectionId":"source-confidence","kind":"error","productArea":"troubleshooting","score":294.55600835503367,"reasons":["search_match","page_title_match","term_match"],"markdown":"## Source confidence\n\nCode-backed: Project Members and the redirected Project Permissions route define current Project access management; Contribution status and runtime navigation distinguish access from executable-task readiness. The Access Restricted route defines the separate IP boundary."},{"blockId":"troubleshooting.permissions#fix","pageId":"troubleshooting.permissions","title":"Fix","pageTitle":"Permissions troubleshooting","url":"https://teammately.ai/docs/troubleshooting/permissions.md","humanUrl":"https://teammately.ai/docs/troubleshooting/permissions#fix","markdownUrl":"https://teammately.ai/docs/troubleshooting/permissions.md","sectionId":"fix","kind":"error","productArea":"troubleshooting","score":284.53022165745676,"reasons":["search_match","page_title_match","term_match","prefix_or_fuzzy_match"],"markdown":"## Fix\n\n- Add the correct user or group under **Project Settings → Project Members** when Project access is missing.\n- Correct the Contribution recipient through the owning Contribution workflow when the request went to the wrong person.\n- Resolve lifecycle or readiness problems in Expert Contributions when access succeeds but no Task can be entered.\n- Do not infer a permission from a role label or edit governed artifacts merely to make a control appear."},{"blockId":"troubleshooting.permissions#symptom","pageId":"troubleshooting.permissions","title":"Symptom","pageTitle":"Permissions troubleshooting","url":"https://teammately.ai/docs/troubleshooting/permissions.md","humanUrl":"https://teammately.ai/docs/troubleshooting/permissions#symptom","markdownUrl":"https://teammately.ai/docs/troubleshooting/permissions.md","sectionId":"symptom","kind":"error","productArea":"troubleshooting","score":279.7842888315216,"reasons":["search_match","page_title_match","term_match"],"markdown":"## Symptom\n\nA user can access Teammately but cannot open the expected Project, or an expert reports **no tasks available** after opening their Contribution link. These symptoms belong to different owning surfaces."},{"blockId":"troubleshooting.permissions#likely-causes","pageId":"troubleshooting.permissions","title":"Likely causes","pageTitle":"Permissions troubleshooting","url":"https://teammately.ai/docs/troubleshooting/permissions.md","humanUrl":"https://teammately.ai/docs/troubleshooting/permissions#likely-causes","markdownUrl":"https://teammately.ai/docs/troubleshooting/permissions.md","sectionId":"likely-causes","kind":"error","productArea":"troubleshooting","score":279.7842888315216,"reasons":["search_match","page_title_match","term_match"],"markdown":"## Likely causes\n\n- The user or group is not listed under **Project Settings → Project Members**.\n- The Contribution was requested for a different recipient.\n- The Contribution exists but its next Task or Checkpoint is not ready.\n- The current IP is blocked before Project membership is evaluated."},{"blockId":"troubleshooting.permissions#diagnostic-checks","pageId":"troubleshooting.permissions","title":"Diagnostic checks","pageTitle":"Permissions troubleshooting","url":"https://teammately.ai/docs/troubleshooting/permissions.md","humanUrl":"https://teammately.ai/docs/troubleshooting/permissions#diagnostic-checks","markdownUrl":"https://teammately.ai/docs/troubleshooting/permissions.md","sectionId":"diagnostic-checks","kind":"error","productArea":"troubleshooting","score":279.7842888315216,"reasons":["search_match","page_title_match","term_match"],"markdown":"## Diagnostic checks\n\n- Confirm that the user or group appears in **Project Members** for the intended Project.\n- Open the Contribution from the sender-side Expert Contributions workspace and verify its recipient and status.\n- Check whether the expert has an executable Task or Checkpoint, not merely whether the Contribution exists.\n- If **Access Restricted** is visible, resolve the IP allowlist first."}]}